Return & Refund Policy

Our Commitment: We stand behind the quality of our work. Your satisfaction is our top priority. Please inspect your order upon reception.

Policy on Custom-Made Items: Due to the personalized nature of our products (including all items with custom Embroidery, DTF Printing, or Screen Printing), usually all sales on customized items are final.

We cannot accept returns or offer refunds for items based on:

* Customer-provided spelling errors.

* Errors in data or text provided by the customer.

* Customer preference for a different size, style, or color after the order is produced.

Damages, Defects, or Our Error: If your order arrives damaged, defective, or if you received the wrong item, please contact us **within 7 days** of delivery so we can evaluate the issue and make it right.

To resolve the issue, please email us at contact@customcreationsflorida.com with:

1.  Your Order Number.

2.  A clear photo or video showing the damage, defect, or error.

If the error is determined to be our mistake, we will gladly issue a replacement for the defective item at no additional cost to you.